FAQ

Cuppyright | Patisserie By Simran Sehgal

FAQ-Frequently Asked Questions

Hygiene and Sanitisation

All our products are made in a highly sanitized kitchen by our team while adhering to all the precautionary measures guided by the government.
We guarantee all these precautionary measures from our end. However, we cannot control the actions of the rider from the third-party app once the order has been dispatched. We recommend that you sanitize the bag and cake box before consumption.

How do you ensure that our order is not damaged during transit?

Our cakes are handed over frozen so as to avoid damage during transit. Please allow it to defrost for 30 minutes prior to consuming.
An image of the order will be shared with the customer prior to handing it over for delivery.

How do we manage pick ups?

Our pick up timings are between 12:00 PM and 7:00 PM daily. We request you to collect your order within these hours.
For pick ups, you could use third party apps such as Wefast, Dunzo and SwiggyGenie to have desserts below 1kg collected.
We , however recommend self-pick up or pick-up via cab.

Where are you located?

We are located in Koregoan Park,Pune.

How do I place an order?

We bake all our desserts on order.
You could place an order through our Website, Instagram or order over Whatsapp +91 8355846102

Can your desserts be made egg-free?

Certain desserts are vegetarian, vegan, gluten free and/or refined sugar free. Please check our menu for updates on the same.
Custom cakes can be made egg-free.